Support

Help with Arriv accounts, trips, billing, and the mobile app.

Email us

Write to support@arriv.now. Include your account email and a short description of the issue. We usually reply within one to two business days.

What we can help with

  • Sign-in, magic links, and Google account access
  • Shared trips, invites, and guide links
  • Arriv Pro billing on the web (Stripe)
  • App Store subscriptions and refunds (we’ll point you to Apple when needed)
  • Bugs, missing places, or imports that fail
  • Account deletion requests

Before you write

Gaptooth Labs LLC

support@arriv.now